By accessing this website or purchasing any psychological counseling, advisory, booking-based, or digital service offered here, you agree to these terms. If you do not agree, please do not use the website, submit a booking, or place an order. These terms apply to website access, service purchases, bookings, payment handling, and support interactions.
Effective date: April 15, 2026
Services offered through this website may include psychological counseling, emotional support, wellness consulting, online advisory sessions, booking-based services, or other consulting services described on the relevant service page.
You agree to provide accurate and lawful information and not to use this website for unlawful, abusive, fraudulent, impersonating, payment-related misuse, or disruptive activity.
Pricing, delivery format, and service scope are defined on the checkout page, service description, or order confirmation. Once payment is completed, we will provide the purchased service according to those terms.
Some services require advance scheduling and may be confirmed by email or another online method. You are responsible for providing contact details that allow us to confirm, reschedule, or deliver the service.
The content and services offered on this website are for general information, support, and advisory purposes only. They do not replace emergency assistance, psychiatric diagnosis, prescription treatment, crisis intervention, or urgent medical care. If you are in immediate danger or experiencing a mental health emergency, contact your local emergency services or a qualified medical professional immediately.
Booking-based services are provided at the mutually confirmed time. If you need to reschedule or cancel, please contact us as early as possible. Late arrival, non-attendance, or last-minute cancellation may affect the session, access, or refund eligibility, subject to the refund policy and any service-specific terms shown at checkout.
We make reasonable efforts to keep website information, scheduling flows, and support communications accurate and usable. However, service outcomes may depend on the completeness of the information you provide, your availability, network conditions, and the reliability of third-party platforms used for delivery or payment.
We aim to provide a reliable service, but we do not guarantee uninterrupted availability, error-free operation, or suitability for every individual situation. To the maximum extent permitted by law, we are not liable for indirect losses, lost profits, lost data, or losses caused by third-party platform failures.
If you have questions about these Terms of Service, an order, or the scope of services, please contact support@diluowei.com.
We may revise these terms to reflect service changes, legal requirements, updates to payment flows, or website improvements. The latest version will be posted on this page with an updated effective date. Continued use of the website or purchase of services after that date means you accept the revised terms.